Mb123 takes every member's privacy seriously. This document transparently explains how we collect, process, store, and protect your personal information while you use our online wagering platform.
Six core privacy protection measures we implement to safeguard the data of every mb123 member in Malaysia.
All information transmitted between your device and mb123 servers is protected using military-grade 256-bit SSL encryption. No third party can intercept or read your data while in transit.
Member personal data is stored on isolated servers protected by layered firewalls and real-time intrusion detection systems. Internal access to member data is restricted to authorised personnel only.
Mb123 never sells, rents, or commercializes members' personal data to any third party for marketing or any other purposes. Your data remains yours and is used only for the stated purposes.
Mb123 members have the full right to access, correct, transfer, or request deletion of their personal data at any time. We process every request within 14 business days.
Mb123 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing activities are carried out in accordance with the principles set out under that legislation.
In the event of any security incident involving member data, mb123 is committed to notifying affected members within 72 hours and taking immediate remedial action.
Welcome to the mb123 Privacy Policy. This document describes the privacy practices used by mb123 ("we", "Platform") when you use our website, mobile app, and all services we offer in Malaysia.
We understand that your trust is our most valuable asset. That is why we built every aspect of the mb123 platform with privacy and data security as a foundation — not an afterthought. This "Privacy by Design" approach ensures your personal information is protected at every stage of your interaction with our platform.
This Privacy Policy applies to all personal information we collect from you when you register, log in, make a deposit or withdrawal, contact our support team, or simply browse the mb123 platform.
Mb123 only collects personal data that is strictly necessary to provide a safe, seamless, and responsible service. The categories of data we collect are as follows:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Identity verification (KYC) |
| Contact Data | Email, phone number, address | Communication & support |
| Financial Data | Bank account number, e-wallet, transaction history | Deposit & Withdrawal |
| Technical Data | IP address, device type, browser, operating system | Security & fraud detection |
| Usage Data | Betting history, games played, active session time | Responsible gaming & personalisation |
| Communication Data | Support chat logs, emails, complaints | Complaint resolution & service improvement |
We never collect sensitive data such as your medical information, political views, religious beliefs, or sexual orientation.
Every piece of data collected has a clear and legitimate purpose. mb123 uses your personal information for the following purposes:
Mb123 does not sell your personal data. We only share information with specific parties under limited circumstances as follows:
In all data sharing instances, mb123 ensures that recipient parties comply with data protection standards equivalent to or higher than our own.
Mb123 continuously invests in state-of-the-art security infrastructure to ensure your personal data remains protected at all times. Key security measures we have implemented include:
Mb123 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the mb123 platform.
As a mb123 member and a user protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
You may request a copy of all personal data we hold about you. We will provide this information in a readable format within 14 business days.
If any of your personal information is inaccurate or outdated, you may request a correction at any time through your account settings or by contacting our support team.
You may request deletion of your personal data under certain circumstances. However, some data may need to be retained to fulfil legal obligations or legitimate business requirements.
You may request your personal data be provided in a portable format (such as CSV or JSON) so you can use it with another service provider if needed.
You may withdraw consent for the use of your data for marketing purposes at any time without affecting your eligibility to use mb123's core services.
Under certain circumstances, you may request that processing of your personal data be temporarily restricted while we investigate any dispute or complaint you have submitted.
Mb123 does not retain your personal data longer than necessary. Retention periods are as follows:
Upon expiry of the designated retention period, your personal data will be securely deleted or anonymised in accordance with industry-standard procedures.
The mb123 platform may contain links or integrations with third-party services such as game providers and payment processors. This Privacy Policy applies solely to the mb123 platform itself.
Mb123 is not responsible for the privacy practices of any third-party websites or services you access through our platform. We encourage you to read the privacy policy of each third-party service you use before providing them with any personal information.
The mb123 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from minors.
If we discover that we have inadvertently collected personal data from a person under the age of 18, we will take immediate steps to delete that data and close the relevant account.
If you are a parent or guardian who believes your child has registered on the mb123 platform without permission, please contact us immediately via live chat so we can take the appropriate action.
Mb123 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We will notify you of any material amendments through:
The "Last Updated" date at the top of this page will be updated whenever changes are made. Continued use of the mb123 platform after amendments take effect constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints regarding how mb123 handles your personal data, we are here to help.
For formal complaints regarding data protection, you may also submit a complaint to the relevant Malaysian Personal Data Protection Department. However, we encourage you to contact us first so we can resolve your issue promptly and effectively.
We protect your personal information with the latest encryption technology and world-class security practices. Register an account today and start a safe, enjoyable gaming experience with mb123.